Trucks do break down, and traffic can play havoc on the best of plans - please place orders on time, and allow for an extra day ahead of crucial deliveries (functions etc.).
Orders placed before cut-off times are as a rule delivered next business day (Mon-Fri) in metropolitan Sydney. Please discuss delivery times to other areas to avoid disappointments.
Goods are delivered as a rule between 7am and 3pm. Timed deliveries will attract surcharges, as might certain delivery windows. We will discuss likely delivery times with you before your first order in order to find a sustainable and well costed solution for all parties.
Same day and next day deliveries may be available for those who miss the cut-off times. Fees do apply without exceptions, and will be quoted as needed, with dispatch dependent on your written consent. These charges will appear on your invoice as separately itemised freight surcharges
Collections from our warehouse facilities in Auburn, NSW are possible. The minimum order quantities applied are the same as for Sydney (two cartons).